Ultravex Quinthale Hotel Interior

Our Story

Hotel Exterior

Since 2008

Where it all began

We didn't set out to create just another luxury hotel. Back in 2008, we saw a gap in Toronto's hospitality scene - places were either too stuffy or didn't quite get what modern travelers actually wanted.

Our founder, Catherine Moreau, spent years working in Europe's finest hotels and brought back one simple idea: hospitality should feel personal, not rehearsed. That's how Ultravex Quinthale came to life on Bay Street.

What we're really about

Genuine Care

We're not gonna pretend - we just really care about making your stay memorable. Our team's been with us for years because they actually like being here.

Wellness First

Travel can be exhausting. That's why we built our entire wellness center around helping you recharge - not just giving you a place to crash.

Refined Comfort

Luxury doesn't mean uncomfortable. We've carefully chosen everything from bedding to lighting so you can actually relax and feel at home.

The team that makes it happen

Here's the thing - you won't find a script at our front desk. Our concierge team knows Toronto inside out because they've lived here for decades. They'll tell you about the hole-in-the-wall coffee shop that's better than the trendy place everyone talks about.

Our spa therapists? They've trained internationally but they're here because they believe in what we're building. Same goes for our culinary team - Chef Martin could've worked anywhere but chose us because we let him create, not just cook from a corporate menu.

We've got low turnover because people stick around when they're treated well. And honestly, that shows in how they treat our guests.

Hotel Staff
Spa Services

Our commitment to you

Sustainable practices

We've cut our energy use by 40% since 2015 and work with local suppliers whenever possible.

Local partnerships

Our restaurant sources from Ontario farms and our spa uses Canadian-made products exclusively.

Accessibility for all

Every floor's accessible, and our staff's trained to accommodate different needs without making it awkward.

Community support

We host charity events monthly and partner with Toronto shelters year-round.

Sustainability

Recognition

Awards we're proud of

Forbes Travel Guide

4-Star Rating 2022-2024

CAA/AAA

Four Diamond Award

Conde Nast Traveler

Readers' Choice 2023

Green Key Global

Gold Level Certified

Ready to experience it yourself?

Look, we could keep talking about ourselves all day, but the best way to understand what makes us different is to visit. Whether you're here for business, a weekend getaway, or just need to decompress, we'd love to have you.