Whether you're planning a romantic getaway, a corporate event, or just need some answers about our wellness programs, our team's got you covered. We typically respond within a few hours during business hours.
1250 Bay Street
Toronto, ON M5R 2A5
Canada
Concierge Desk: 24/7
Management: Mon-Fri, 9AM-6PM
Spa Bookings: Daily, 8AM-8PM
We've got a knack for making the impossible happen
From securing hard-to-get restaurant tables to booking theatre tickets, we've got connections all over the city. Just ask, and we'll handle the rest.
Tired of tourist traps? Our team knows Toronto like the back of their hand. We'll point you to hidden gems, authentic experiences, and places locals actually go.
Planning a proposal? Celebrating something big? Need specific dietary arrangements? We love making moments memorable - nothing's too small or too grand.
We're right in the heart of downtown Toronto, just minutes from major attractions. Pearson Airport's about 30 minutes by car, and we're happy to arrange airport transfers if you'd prefer.
Leave the parking hassle to us. Our valet team's on duty 24/7 - just pull up to the main entrance and we'll take care of your vehicle. Covered garage parking included with your stay.
Museum Station's literally a 5-minute walk away. If you're using the TTC, the hotel's super accessible from pretty much anywhere in the city.
Our team's standing by to chat about your upcoming stay